The day before pick-up, my reservation was changed to this location by U-Haul. They didn’t have the equipment that I ordered, the truck wasn’t swept out, the truck was so far out of alignment that it was hard to stay in the lane and if the driver door was shut, the key wouldn’t work the lock so you had to climb in the passenger door.
PAUL S
Check And Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canton, OH 44702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Phenomenal customer service
DANIEL CI rented a truck and got hit by a car . While I was recovering I had my son call to turn the uhaul in or have them pick it up. They refused to tell my son where to drop it off at and took the address of where it was so they could pick it up but never did. So when I was well enough to drive it back I did and got pulled over because it was reported stolen. And now I got receiving stolen property charge when I was layed up in bed . The uhaul was used I didn't know how much but agreed to pay for the uhaul cost regardless. But they still said I stole it. Not to mention the property that was left in the uhaul that I did not get back. I had sentimental items and coins that I take with me everywhere that was left in the uhaul and didn't get those back either. Didn't even mention that part to them. But my son called on the 14th to get them to get the uhaul or tell him where to drop it off. They refused to speak with him or come get the uhaul. They was given the location of the uhaul. They failed to accept the uhaul so they could charge more while I was hurt. Now I got to go to court and fight this case because of Theese crooks. I'm 60 years old what do I look like stealing a stinking darn gone uhaul truck? I wouldn't rent anything from them because if something happens and you can't contact them your self they'll make you keep it and file police reports on you. And it don't matter what you tell the police they still arrest you guilty till proven innocent. Bunch of crooks you all are
CARL CGreat experience and wouldn't change a thing. Customer service was exceptional and your sales rep was very professional and curtious.
RANDALL TVery kind and very professional
JAMES H