Quick and easy check out. It definitely helped that I did some online before going and uploaded some of the needed information and he actually thanked me for doing that.
Michael N
Carmel Welding & Supply Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carmel, IN 46032
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Customer Reviews
- 4.5 Average Customer Rating
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The people at Carmel Welding we very helpful and responsive to my needs to adjust my rental time frame as needed. I appreciate the seamless process where by I was able to lease a rental the van and return it with minimal hassle. Thanks!
RICHARD PThe parking situation is not ideal. The truck had a "chemical" smell while running. The drivers side door did not latch very well. Seemed like it was going to open at any time.
DARRYL PThe van was not clean, had a slight smokey odor. Friendly staff, but the check out process through the app is a pain. Second time I have gone through the process. It does not allow one to add the photos that is required. While I was attempting to go through the process, an employee at the location informed me at times it crashes. So, I had to take nearly a 1/2 hour to wait to live chat, only for them to upload the pictures. When I returned it, since the location was open, I returned the key with an employee. It took a while for them to close out the return. I would expect better.
ERIC GTo start off the dolly I rented was not on the truck Set the pick up for 4 am and since no location was open it took me 3 extra hours to load the truck without the dolly despite my call asking to make sure it would be there. Not only the dolly wasn’t there, when I was on my way to my destination some lady from the location called asking for the dolly and she also insisted I had taken it, with a very rude attitude. I would NEVER recommend this location to none of my friends.
Oscar A