This morning we started having plumbing issue so I I made my reservation in a rush since I had to clear out the living rim because of the plumbing emergency. I made my reservation with a CSR FROM U-HAUL and went to pick up the U-Haul van from risdons in Carpinteria. I waited nearly an hour just to pick up my reserved rental. I tried to pay for the rental there @ risdons and was told he couldn’t rent to me because I owed U-Haul money. I had a very unpleasant in counter with someone who rents U-Haul for U-Haul from her store and she lied and said I owe her mknry. I have my email that says my last rental was closed and I was fine. Now this. Horrible horrible experience. With them.
JUANITA C
Lokomania
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carpinteria, CA 93013
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Customer Reviews
- 3.5 Average Customer Rating
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Friendly and knowledgeable staff, but vehicle was filthy inside and out. The facility has no ability to clean or do general maintenance. Also, this truck had no back-up camera, and no audible reverse beeper.
David K