The big problem is that no trucks with cruise control U-haul is buying cheap trucks also trucks are very noisy in the side cabins, not good for long-distance haulsPETAR C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Charles Town, WV 25414
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- 4.5 Average Customer Rating
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The cargo bay was dirty, had small pieces of trash in it, and a bunch of unfolded furniture blankets laying around loose. Not sure if this is on the location, but the fuel tank was at 1/16 (34 miles to empty) when I picked it up.Thomas T.
The representative was friendly and was helpful, but there were a couple issues with truck and equipment: 1) The truck was not loaded with all of the requested equipment. The rep did waive the charge for what equipment he had on hand. There was no stockage of equipment at this location other than what was laying around in other trucks. 2) The truck drove poorly, meaning the alignment was off (steering wheel not at 12oclock when driving) and the tracking was more like weaving, requiring constant steering adjustment; the wheel balance was off as the truck vibrated significantly at speeds over 60. I know this is a truck but it was more than "normal" for a truck. Please do a better job of maintaining/servicing your fleet.QUN L.
The app did not work. I could not check it out, nor could I check it in. Apparently it's often causing a problem. Kept kicking me out. I had to go inside and bother the nice man at tireVille.Joseph D.
Location was closed upon drop off.Stephanie J.