The two ladies manning the office were very helpful and knowledgeable. They went out of their way to make sure that my experience was excellent.
DELTON J
American Store and Lock 3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nice work ladies!!! A customer service was very, very nice.The women were friendly and very helpful
SHERRY RThe person working the office was GREAT. The truck on the other hand had issues. The front right tire was down to 22 PSI as the other 3 tires were over 75 PSI before even leaving the location. So I had to add air to the tire immediately since I opted out of the insurance. The truck was a little dirty than expected. Also the passenger if wasn’t locked, it kept saying the door was opened.
NORMAN BThe online booking needs to further display if 10ft trucks have ramps or not. Also, the extra equipment like dolly's wasn't available although I had it marked in my reservation
KYSHIA MI got charged for the safe mode insurance that I wasn’t even offered. My cc covers me on all rental. I never need insurance. I was only offered a dolly and declined. 2nd. I drove a total of 31 miles and put in 10 gallons of gas. The truck gets 12 to 14 miles per gallon. They still charged me for 6 gallons. That is a total of 16 gallons of gas for 31 miles. What math are they using. Horrible
ALBERT L