The reservation process was very easy and accommodations were made when I had closing delays. The pick up process was also simple. I dropped off during working hours and the agent was busy with other customers and told me the receipt would be sent via email. After more than a week of notices sent by U-haul with varied amounts for services rendered I called the agents office and was told the record was not accessible and had to contact U-haul 800 number. I did and at that point was informed the agreement was not closed out. There had been over 200.00 in additional charges being processed. It took another call to U-haul 800 customer service to resolve the issue today in which over 200.00 of extra charges were credited to my charge card. Not something I expected to deal with on top of moving, closing on new home, and all additional appts. and services having to be addressed. Better training needed for the location to be successful and not hurt the reputation.
HOLLY W
Everybody Rides Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sebastian, FL 32958
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing at all. Very nice people at this facility.
GERALD DHave 24hr assistance when issues occure or a refund for the hassel!!
Valerie CI arrived early. The staff opened early to allow me to start my rental process. They also had a wide range of options available for rent. They are not the closest to me, but I will gladly rent from them again.
DOUGLAS PEverything went well
RENATE D