The mobile lock to get the keys was extremely difficult to open even with the code. The moving blankets and dolly’s were not in the truck as rented. I drove a total of 11 miles and was charged $60 for a gas surcharge. I would not recommend using this location.
Scott H
S D S D Auto Glass Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I arrived at facility and didn’t get assistance till 30/40 min after I also got charged for a 15inch truck and I picked a 10 inch……the person apologized but it pl put me behind and was just unprofessional.
Andrea HEasy to drop. 5 stars
JOHN HThank you
Kimberly BHer dog bit me. Then she didn’t know how to work the computer so she somehow messed up my rental. Then one of your phone reps canceled and redid my reservation. This all took an hour and a half. Then when I got to my home I found out the phone reps canceled my movers. So me and my daughter spent hours doing the move ourselves. Then the return of the truck was to a place that didn’t have parking and charged us for gas. We had to submit photos showing the fuel was exactly where it was supposed to be. You messed up everything!!!
ADAM F