representative was very professional, friendly and knowledgeable
Sheila P.
Cottage Grove Food Pantry
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60619
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Customer Reviews
- 4.0 Average Customer Rating
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I rate my experience as so because they Hispanic guy whom answered the phone used profanity (motherfucker) to be exact when explaining that " kind of on the heavy side older women" had a motherfucking guy come in for her". In a very aggressive tone. He said that only because I thought that he may have mistaken the wrong person he spoken to, in reference to my receipt. There was still no reason for his tone nor the disrespect. That was when I got upset telling him he is out of line, and I matched his profanity. Thus is a business and for too many times people forget they are running it and don't seem to know how to remain professional. On top of that the trucks are outdated therefore I will take my business and refers to another place. People should know about the location before spending there money.
Gwendolyn S.I wasn't able to access the portal to upload the gas wasn't what it said to be and that it was not clean, had trash in the truck. I was told to park it where I got it from but it was a bunch of trucks blocking the park so I had to just pull in. I also noticed the bumper was hanging.
Shakelah O.Nothing
Phillip R.Make it so I can read my recipe to small
John W.