WORST “SERVICE” EVER for U-Haul Rental Location. Absolutely unacceptable experience. Jesus Salgado has zero understanding of customer service and made this the most frustrating rental we’ve ever had. He left before we could verified we had the dolly and the blankets that WE RESERVED AND PAID. He just run away before we could even confirm the truck was the right size. When we called him for some help he screamed at us and hang up. This location should not even be open if this is the way they treat people. Do yourself a favor and NEVER waste your time or money here.
Claudia C
Jessys Shoe Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60647
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I was supposed to pick up my truck at 11am and the gentleman who was supposed to get me my keys was an hour and a half late and didn’t show up until 1230. Also the window on the driver side was broken and couldn’t be rolled up and I had to drive on the highway in the rain without being able to roll up my window
Connor HExcelente servicio
Rosnier PThe store owner was extremely rude and impatient. The whole time we talked to him he was on his phone texting. Questions for clarifications were met with annoyance.
Alice LIndicate the return location to mention: Return truck to Western Ave.
Toufic A