The location was crawling with homeless and drug addicts. I could deal with it, I have been exposed to it, but it would be very unnerving for many people who have t been close to that environment. The owner or employee who looked after me was good. Also it’s not some where I would feel safe leaving my vehicle, I took mine several blocks away to park it.
Penny B
Kang Plaza 1428590 BC LTD
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chilliwack, BC V2P2P6
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Customer Reviews
- 3.5 Average Customer Rating
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Told on arrival that I was to take truck to another location, though I booked tge day previous, and no mention was made of this. Though eventually a credit was given for the extra trip, the calculation of charges would have me paying for what I did not use. Taking days to resolve. Took too long to get truck: over an hour. Pick up location operators were crazy, and for a time refused to give me the keys to the vehicle which head office had approved. There was shouting, telling me to just get out, calling of security, threats, then finally the throwing of the key....and more verbal abuse. Seems as though I got in the middle of and issue between the location owners and U-Haul, from what he angrily said. Even now, two days later, bill is not resolved.
WALTER SGreat service! Very friendly!
Ed RThe location wasn’t great. But the man working the counter went above and beyond.
Michelle GN/A
Brian M