The owner was very helpful after a stressful morning of dealing with UHaul over the phone. He was very helpful getting us on the road and made the transaction smooth and easy!
Hailie G
Custom Truck Bodies & Repairs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, VA 24013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The initial location showed when I booked was a local area less than a mile away. When confirmation of the order was received, the location changed to over a mile away. They never said that check-in would require a mobile device using the U-Haul app. Nor were there instructions on the reservation indicating this. I arrived at a business with its gates closed and I had to figure out this stuff on my own - I got lucky. The truck itself was almost 20 years old and had the check engine light on the whole time. Sometimes it would not reverse properly when shifted into reverse. It worked out for me this time but I worry for someone less confident in their use of technology renting from here.
Joseph CEasy as always.
CHRIS GScary location thought I was going to get robbed.
LAURA FIt was not easy to find it. And there was no place to pull in when I did find it. GPS was a little off. I think the customer service was excellent though and he was nice.
KATRINA T