This dealer was new to Uhaul so didn't have any idea how to care for the transaction. This caused the transaction tie to take far too long. I was asked to provide references to prove I was who I said I was. They did not want to accept my credit card until I did so. I have been a card holder for 48 years and have never been asked for such a thing. The trailer was not washed. It had a very heavy layer of sand salt and road dirt all over it. I also had to travel to a location in Chilliwack BC to pick it up. I had already been redirected to Langley from Mission (where I requested pickup) to get the truck. In all I was 6 extra hours picking up the truck and trailer. This was a day earlier than I had booked the rental.Randy G.
ABLP Logistics Inc
(U-Haul Neighborhood Dealer)
Chilliwack, BC V2R4H1
- Mon–Fri9 am–9 pm
- Sat–Sun10 am–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Chilliwack, BC V2R4H1
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- 4.0 Average Customer Rating
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You overcharged my card and wouldn't refund me said I have to wait for someone to call I'm extremely disappointedMichelle C.
Uhaul needs to supply a better sign for this location.Steven K.
Lady who helped me was so nice and helpful, will be coming back!Clifford J.
The lady who helped went above and beyond she was fantastic! Excellent customer service thank you so very much!!Tammy T.