The guy asked for two references which I found odd. I usually book through the app and never had to provide two people as references. Moreover, I didn’t like that he wrote all my information in a notebook. He also kept previous customers sensitive information on that notebook. He tried to overcharge for mileage because he looked up the mileage from the previous customer transaction. I had to correct him. I returned the car early and he didn’t close out my transaction until the following day. I returned the car an hour and a half before closing
Abubakar H
Isabellas Furniture & Mattress
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chula Vista, CA 91911
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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exelente servicio
HECTOR NThe pickup location was fine. We got a leaky truck from them that damaged my belongings on a rain storm and U-Haul refused to compensate.
CRAIG CWhen i signed up for the reservation i selected no insurance however upon returning the uhaul the guy working there insisted that i had to get insurance (after i already had the uhaul) he would not take the insurance off AT ALL. Even though i never signed up for it. He said it is just how it’s done but i have rented uhauls in the past in different locations and this is the first time i had this experience. It felt very much like a scam!
Alec VShe overcharged wasn’t very clear about pricing. May be a language barrier. Very disappointed in the service will not be back.
WILLIAM R