You guys suck big time. I had to wait an hour plus to get my truck, and was charged $156.32 plus another $2.14 by the drop off location. This was a one way trip only to travel just 28 miles to my home. I would not recommend Uhaul to anyone at this point. Scam job, and piss poor service on top of it.steve T.
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
- Mon–Fri9:30 am–6 pm
- Saturday9 am–4:45 pm
- Sunday10 am–2:45 pm
Special Operating Hours
- 12/24/2022: 9:00 am - 2:00 pm
- 12/25/2022: Closed
- 12/31/2022: 9:00 am - 2:00 pm
- 1/1/2023: Closed
- 24 hour customer return
One-Way and In-Town® Rentals in Cincinnati, OH 45226
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Well run location! Vehicle was spotless! Pick up and drop off were quick. I'll be back!Peter W.
I am very disappointed. The vehicle was rented to use for the evening. After dark, I turn on the headlights and the left front headlight was out. After contacting customer service, i get a generic e-mail saying no compensation will be offered and I could have called the 24 hour roadside assistance. But, i can rest assured that they will fix the problem for the next client. Sorry, but my time is more valuable than that as well as my safety. Expecting me to accept the responsibility of finding maintenance issues with your vehicles is not my job. You should check the vehicles before they leave your lot, especially things like headlights which take my safety into consideration. I am not a happy customer and will consider other rental companies in the future if I don't receive some kind of credit.Dan L.
The staff at Compass Storage are awesome! They are very helpful with the U-HaulAlex S.
Your employee LINDSEY was outstanding!! She has the personality of someone that I would want on my staff!! Kind concerns and most courteous!! Whenever in the future I need to store something I will definitely use your company!! Edward HarrisEdward H.