First, the place I rented from didn't have my truck and didn't let me know ahead. They sent me to another place further away and wasted the first half hour of my rental time. This place didn't have the truck I requested and gave me a larger one. I'm a 70 year old woman and it took me several tries to climb up into it. I rented the smaller one for that reason. The second place charged me an extra $12.00 for fuel even though they told me I only had to replace what I used. This was a disappointing experience, not up to the standards I'm used to with UHaul. I'll probably look at other companies in the future.
Gayle M
Millennium Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, SC 29607
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- 4.0 Average Customer Rating
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We had to wait about 15 mins.for the person to return and the location didn’t have accessories to rent or buy for the trailer we were renting. Overall appreance didn’t look like a U-Haul location.
Amy DThe floor mat was not that clean it has mild stinky smell
Nava RCharged extra mileage for some reason. I chose to drop off in Liberty and I was told to drop in Greenville and then charged for extra miles. Uhaul is a joke now.
MARK HThe guy who runs the place made me get the insurance even though I clearly stated that I didn’t want or need the insurance. He told me that it was a requirement to rent a van which it is not. I have rented several vans previously without the optional insurance and I expressly used my Capital One Venture X Visa as it covers anything that U Hauls insurance covers. In addition to being improperly charged for the insurance, I had to wait over 30 minutes as there was only one person at the office and he was completely unaware as to how to proceed with my rental and had to phone the owner who as I previously stated changed my rental agreement against my stated request and not in line with the reservation that I had already made prior to my arrival. That ended up changing my bill to the tune of $75.00 of insurance that I repeatedly declined. What a con artist.
AARON B