I feel cheated yesterday he didn't make things clear to me. He said it will be calculated by mileage but that was not true. I asked him to at least let me know the amount for 1 hour and he told me not to worry. I used the car for one hour came back and he charged me 86 cad. Which I feel he just declined me the know of knowing before I moved the car.
DANIEL O
Tas Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cornwall, ON K2S2N9
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- 2.0 Average Customer Rating
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First the pick up location - the gentleman enter the wrong information and I was charges $ 360+ dollars for day rental it was suppose to be $ $164 plus any gaz I used He kept entereing the moving address as Quebec City instead of Laval quebec , not sure if this is why i was charged so much the drop off location also entered the wrong information and I was charged anout $ 85 dollard for gaz consumption when I filled it up before I brought it back On Monday I will call head off to get this corrected but overall the expirience was Unsatifactory Elizabeth de Vries
ELIZABETH DDisorganized customer service. Parking area for uhauls away from store and is difficult to access with big 26’ truck
COURTNEY JI reserved it over the phone and I Only reserved it for the day and was charged for 2 days Plus the insurance I don’t not want....SHOULD NOT have been charged 2 days when it was a same day drop off. Didn’t know this until I returned it and was told I was early!
DIANA ODid not speak fluent English and tried to give me the keys to the truck before the inspection was over. Truck died less than five blocks away. Good thing I had the insurance or I would’ve had to pay for a tow truck. Luckily the truck started, and I drove to another location where they gave me a different truck
Kelly V