We dropped off the uhaul with the half a tank of gas required and were still charged for two gallons of gas and apparently extra mileage even though uhaul requested us to drop it off in Corvallis instead of Albany. I would like to request the $30 be refunded to us.
Cheryl R
Corvallis Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Corvallis, OR 97330
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was nobody at the drop off location. The sign on the door said they'd be back at 10 and it was just after noon when I got there. I had to scan a QR code which was very difficult to follow instructions because I'm not very technically savvy with those. A real human would've been much nicer. Luckily, I talked with a person called Nate on the phone who helped me through the whole process, but it took me over a half hour and it was raining lightly.
Mary NJust let the Uhall being there is very appreciative and convenient.
CARMEN BI requested to pick up my truck at a specific location close to where I was moving stuff from. When I got there, they told me my location had been changed to across town. I never received an email letting me know my pick up location changed. They told me they didn’t have my truck at that location so my pickup location was changed, even though there was 10 trucks in the size I ordered sitting out front. This was frustrating.
Amber VStacy was very accommodating and helpful, and really helped ease the stress of our move. I'm happy with my rental experience.
Breena H