The pick up process was unclear. I chose the option to pick up in person. No one was at the location. I ended up having to call the service desk to check in online because my account wouldn't update and give me the option to pick up. In addition, I purchased a $20.00 dolly and it was not in the truck.Matt R.
Camp Bow Wow Cranberry
(U-Haul Neighborhood Dealer)
Cranberry Township, PA 16066
- Mon–Sat8 am–6 pm
- Sunday7 am–10 am
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Cranberry Township, PA 16066
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- 3.5 Average Customer Rating
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No problem with the return.LISA S.
Employees were very kind and accommodating but the system is not nearly as smooth as what we've experienced elsewhere when we've accessed it completely by the app. The location was different than where we expected and then for some reason a vehicle was not assigned to our days old, confirmed reservation and it took a long time to get it taken care of. We were able to do the return through the app though, so that was faster.Randy D.
The location wasn't ready for me when I arrived. The person who handles uhauls was offsite and had to communicate with another employee over the phone. That took 20-30 minutes. Once I got the keys the truck indicated a tire problem which I made the employee aware of but the employee dismissed it as the other truck on the lot has the same light and it was likely due to the cold weather. Planned to keep the truck for two days but decided to return early as I didn't feel safe driving the truck.Philip R.
The truck was in great shape. The location however was terrible. It is a dog facility and smelled terribly like wet, stinky dog and dog urine and feces. There was constant barking, yelping, and howling throughout the entire conversations with the representative at the desk. I will use U Haul again but never at that location. UHaul should not do business with other businesses that are that terribly poor in health conditions for people.Christopher W.