I was given a uhaul with no gas. I waited on my disability check to come to put fuel in it and I called uhaul and they said I could get a extention. I'd pay for it at the location I got it from. They granted my extention and then I was contacted by a friend who said that they were outside with a tow truck to tow the uhaul. I called dispatch and nobody recorded my previous call, they came and took the uhaul and threw all my things out on the curb. I'm very appalled and i have contacted my lawyer.
Kendra B
Pit N Go 3
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Cumberland, MD 21502
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkThey came early Saturday morning and jacked the truck. I kept telling him that the load was not secure and he didn't care. The truck sat in their lot, which is only open Monday thru Friday 8-5pm during the week. Now I'm supposed to pay them for my damaged antiques that I didn't have access to retrieve my things. Then Tuesday I was only allowed access from 8-12 that morning. I saw sooo many U-Hauls there and being brought in. I have to wonder why?? I'm in Maryland and my truck was brought to WV. NICE HUH??? Now they are trying to bill me $1,270??? WOW ✌️ 🫶
LISA CVery good experience. Helpful and knowledgable.
Jane TThe sales peeson was excellent to work with
John PStaff member first told me I had to contact customer service because my unit was due back yesterday. I had to explain no it wasn’t , that’s when I picked it up. Very unorganized and unprofessional
Matthew A