The truck was dirty and we were charged for the dolly and furniture dolly
ALESSIO A
Snack and Slice Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dartmouth, NS B3A1E3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Instructions were extremely poor. I was under the assumption that we could go into the store to recieve the keys. The store hours on their store were 11-9 but it was not open. The app was extremely glitchy and hard to use. We lost almost an hour on our rental because of this. When we finally got into our truck, the furniture pads we requested with our original booking were not included. We were so beyond frustrated that we just did one moving trip with the truck and returned it. Overall, our experience was a nightmare and added more stress to our day. We will never ever rent from this place again.
MacKayla WThe Speedometer in the Vehicle that I used was in bold Imperial Units and the Metric Units you could hardly see
Gregory Cpick up was scheduled for 8:30am, when I originally booked I requested a counter pick up. Counter pick up wasnt available as the store didn't open until 9am. I had to download the app for the pickup which had a plethora of hiccups and connectivity issues. I called the Uhaul help phone number and sat on hold for 20+ minutes. I assumed I could just wait till the store opened at 9am, as their hours displayed, but they never opened at 9am, or 9:15am. Eventually, I reached someone from Uhaul on the phone and they provided me with the code to the lockbox for the key. My 8:30 pickup was a 9:15+ pickup and it threw my entire day of moving behind. Very disappointing service!
Valerie Wfast and friendly transaction
Patel J