Savemove charge should have been 15 and they charged me 30
Cecelia Q
Davenport Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Davenport, FL 33897
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkI’ve used U-Haul for years and will continue
FRANCES MGreat customer service easy process stress reduction really had a great experience with the customer service department via phone and the pick up drip offf location excellent
TEKIA MFirst they didn’t have the truck I reserved, so they put my in a bigger truck, which means more gas/expense. Second the initial truck they gave me had a busted out mirror on the driver side. The mirror on the passenger side had a large crack across it. Third, when I swapped the truck for one without a broken mirror I wasn’t given any apology and was barely spoken to. Fourth, the steering wheel had a lot of play and it pulled constantly to the right so I had to fight the truck the entire drive. Fifth, I wasn’t given any instructions on what I needed to do, I was just given the keys. I was supposed to take a pic of the plate and send it in. Sixth, no one told me where the after hours Dropbox was, so I had to search for it. Seventh, the QR code to check the truck back in did not work, it only took me to a page to rent a new truck. Eighth, the location instead of checking the box in the morning waited u til the afternoon the next day to check the truck in, so I was charged for an additional day. I have always rented trucks from U-Haul for moving, but after this experience I’ll look elsewhere the next time I need a truck.
Jonathan WEasy access and gas station in same place
Normand V