Tried to return the vehicle the previous day and could not find the place. When we called we got a recording saying they were closed and to call back the next day during normal business hours. When I called in the morning I confirmed the drop off address and was then told that the location does not open until noon. I asked for a local contact number and was given one. When I called in the explained what happened the previous day. The man said his office is next to a fast food chicken and barber shop. He asked what time are we going to drop off the truck? I said in 30 minutes I would be there. He said to park behind the building and take a picture of the dash showing fuel level & mileage. Upon arrival I found the office which was a shared office with a tax preparation business. I showed the man pictures I took and he entered the info into his phone. He said I had a balance due of 50+ dollars. I asked what it was for and he held up the phone and said this is what it says. Payment was made and I left. Turns out I was charged 40.00 for the extra day and 15 for additional insurance coverage.
KEITH P
Family Technology Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Daytona Beach, FL 32114
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Customer Reviews
- 3.5 Average Customer Rating
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Clean vehicle inside and out
Paula JEasy and fast transaction.
Stephanie BGreat e
Thomas BKey was hard to find. Location was hard to find.
Gwendolyn B