This experience would make us not use U-haul again. While the national customer service was really helpful, the owner at this location kept arguing with us about our rental, recommending we change what we were doing, and overall just a long, unpleasant experience. Will not be renting from here again, and will likely not use independent U-haul dealers again.
Samantha L
Family Technology Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Daytona Beach, FL 32114
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Customer Reviews
- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkConfusing pickup location. The U-Haul rep did not explicitly explain the contract, led to an incorrect dropoff location and mileage different than what I booked online. Needed customer service support to avoid being charged an additional $25.
Tiffany SNo gas and no recent maintenance
Charles ANothing
Nathan SThe guy would not listen. He wanted me to falsify records, stating that I had the keys, even though I did not, and it caused my checking process to be longer because he would not listen and he was not very educated on the rental process. It took time out of my rental and made me have to stay there longer than necessary.
Latoya M