The location was scary.
Clay M
Capitol Garden Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Del Valle, TX 78617
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Customer Reviews
- 1.5 Average Customer Rating
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Inefficient service. No clear instructions. No parking areas for personal vehicle. Overcharged, despite a promised discount for changing locations. Please get back to me. [redacted]
Ethan SThere was no where to park my car, so I had to park my car behind the gentleman’s club next door. The inside of the location is unpleasant. I chose a self pickup but he was holding my key inside and was not expecting me. I then had to back the truck out onto an incredibly busy road. Then when I came to drop off they again were not expecting me. Just overall more disorganized than I would expect from Uhaul.
RACHEL SIt was afterhours. It was hard to figure out a safe place to park. The location it self did not feel safe.
CHARLES MThe location is pretty seedy, and it's located on a busy highway service road with not much truck parking. I was told I would have to park the truck where my car was parked, so I had to have someone move my car out of that spot so I could pull in when i returned. Again, on a busy highway road. Also the gas tank was at 1/4, so I had to get gas before I could do much else. The owner was a little curt, didn't seem to know the system and couldn't find my reservation at first (he handed me the phone to talk to some other guy who was driving and couldn't help) and it just wasn't an easy or smooth experience.
Killian P