This loc in Dickinson was great, communicated with me several times. Had the truck ready to go for me even the afternoon before my original reservation date. The issue was with the Minot location. They say they don't have trucks available for a one -way move. That's fine. But why do you make reservations 3 weeks in advance and know that you won't have trucks available because nobody is bringing them in?? I had to drive 6 hrs round trip to pick up a truck so that I could move 4.5 hours away in the opposite direction in order to have my move on-time for a job that I was starting. This is ridiculous! And on top of that, I was told those miles to drive the truck from Dickinson to Minot would not be charged, but in fact they were as I was over my mileage limit and was charged an extra $140. Totally unacceptable! It's stressful enough moving and this should not add to the issue! So unhappy with my experience.
Kalli K
MACS Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dickinson, ND 58601
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noelia nThey had it and it was clean and not broken.
mike fThey were awesome when we dropped off the trailer
Donna MFast friendly service
Robert F