"They increased mileage I didn’t even use to extort money from me." "He didn't open during business hours, and he didn’t update even after I dropped off the truck." I
Kyunghee H
Vitos Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dover, NJ 07801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
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Overall it was pretty good
DIEGO COwner was not on the premises and did not have inventory listed correctly or keys assigned to the correct box or the mileage input correctly for the truck I was later assigned to rent. Was very uncaring about the fact that I drove 45 minutes for pickup and his error almost caused me not to have a rental. Only options he presented were to wait over an hour for him to arrive or pay again with my card. I had to call U-Haul customer service to resolve the issue which, Due to his error my card was still charged twice which I now have to wait days to receive the credit to correct this. I would never recommend anyone to him due to his uncaring &non helpful response when I contacted him directly
Dalissa LSuper people great staff would love to deal with again.
LUIS AI would like to share my concern about the person I spoke with at (973) 328-2808. The individual, whose name I believe is either Henry or Harry, was very disrespectful and lacked customer service skills. As a representative of your company, he should be more professional and better equipped to communicate with customers.
Octavio I