First of all there was no assistance with connecting the auto transport to the 10 ft truck. We had a client assist with the connection and help with loading my vehicle. The representative did not check the reservation correctly and charged the auto transport seperate and I was charged more than I was quoted. Then she had me take the truck to a different location than the auto transport. Overall real bad customer service.
Roxanne m
America United Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Paso, TX 79905
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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One of the two tie down straps was torn. Made for an extremely dangerous situation
MARIO MThe gentleman who took care of me was VERY professional and I appreciate the care that he took to verify my reservation.
LEO HThe vehicle had an empty gas tank, nonetheless, I was charged over $22.95
ROGELIO OMaybe actually cement? Instead of dirt? With painted lines to park?
Eddie M