Hattie went above and beyond EVERY STEP OF THE WAY, even helped to overcome obstacles put between us by the corporate traffic management. My experience with Sundance was exemplary. My experience with the rest of UHAUL was horrific, time wasting, and left me in a dangerous situation in a small town with little public transportation. You asked me to haul a trailer, I agreed, then you told me you couldn't do that at 10PM. YOU KNEW WHAT TIME I WAS SCHEDULED TO PICK UP BEFORE WASTING HOURS OF MY TIME! You changed my location, leaving me in distress because I expected to have to walk another two miles IN THE DARK ON DANGEROUS STREETS - AND THEN THE TRUCK WASN'T EVEN AVAILABLE - AND YOU DIDN'T EVEN NOTIFY ME!
MELODY W
Sundance Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elko, NV 89801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Mitch was professional, friendly and helpful. No improvements necessary.
KATHERINE AMulti-day parking for customers who need to leave their personal vehicle at the pick-up location.
Kim MFriendly and extremely helpful!
Ami SThe lady who helped was super sweet! She saw me coming and met me outside. I asked her where she wanted me to back up to drop the trailer and she said it was light and would take it from where I was parked. Of course, I still helped her but it's refreshing to have such great customer service!
DON A