Nice Reps. And we had a brand new truck. All was perfect! Thank you.
CHRISTINE B
Appliances 4 Less
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elyria, OH 44035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We returned the truck late at night and the app was very easy to use with taking pictures. There wasn’t a lot of light so hopefully the pictures were okay. The key drop off was clearly designated and the return was easy.
KIMBERLY CWe had a awful experience our reservation that was placed made in way more given time for it U-Haul cancels it midday by email informing us and left us in a stuck position cause we had to have the truck. No Matter what and that size it being to do the move for us so had to go thru the stress and time and making it way more inconvenient and in areas cost even more with the location they finally found that was half hr away for us and when we got to the pick up location with it being night time as well there was no lighting at all for the parking area for the U-Haul so was much darker then the amount of time we lost there it took with the steps requested the app wasn’t working correctly and when trying to get assistance thru the app it tells you the wait time and questions just to get finally the keys out and the process going so could be finished and leave we had to take pictures of all sides and front and back of truck and upload but since dark only lighting from our phone getting them to submit and be approved from your guys process took so long cause being to dark to pass as how with no lighting at location being provided expected and in the end we spent more money for gas wise when returning and out of time on our end. Because of the last min canceling from U-Haul did and then no compassion and help how we got left in and had to experience.
John JVery run down, old location. Guys were less than helpful. Thankfully other than dropping the keys off I did everything through the app.
JASON HStaff was very friendly and helpful, and helped to make sure equipment was hooked up correctly and functioning. Will rent from them again.
MICHAEL G