Impressive out and in procedures equated to a safe , efficient, and productive rental.
KENNETH D
Elyria Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elyria, OH 44035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The mobile app took an hour to check out the truck. The return took almost as long and I had to call customer service guy or assistance. Improving the Mobil app would be very helpful.
Leon WI have rented quite a few u- haul trucks over the years but this was my first contactless rental as the location was closed . The whole process was quite simple and took about 15 minutes . There were a few scratches that were not marked with an X sticker and I was able to upload pictures of the damage for my own protection . Upon returning the truck for whatever reason the app would not load beyond the "return my truck " screen , I tried quite a few times . I then went to the website and logged in and returned it through the site without issue . All in all I was very impressed with the contactless rental .
Donald NI returned the UHaul in the morning during the open hours, but no one was there! I dropped the key off in the outside box.
Karen WAn 8:00 pick up time turned into 8:40! Although the truck was waiting for us, this was not a good experience! The key was jammed into the lockbox so it wouldn’t open. It took us almost 15 minutes just to get the lockbox open. Tried to call Uhaul and was transferred to somewhere with a 10 minute wait. Called back and was hung up on. I would NOT recommend picking up when a location isn’t open.
Greg A