The woman we worked with was great!
JOHN W
MAKS Smog
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fair Oaks, CA 95628
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The transmission needs work and I had only a quarter tank of gas. I was on a tight schedule so had to absorb the extra charge. This is very poor customer support.
HUGH BEverything was perfect, the staff are nice, clean and very qualified.
MICHELE KHard to understand worker. It should be the same as other locations drop the key in the drop off box. This location tried to tell us to lock it in the bed of the truck and take a picture of the mileage and gas gauge then send it to a random number. Makes no sense. There is an app for U-Haul for a reason.
FAAPO SVery important to find another location. I have requested a maintenance report on the truck I rented and have not received it yet. The truck needed further inspection to be driven safely on the road when I attempted to reach out to customer service regarding this and a couple other things I had major problems with The app and the website. several times I attempted … I’ll say I was lucky to get a phone number through the app after several attempts. The server was having a difficult time logging me in it seemed as if it was switching accounts. I have Face ID active within the app and it would verify take me to the home page and log me back out. Id get past the home page and click on request a call or chat and it would freeze on the web. Thats NOT ok if someone needs roadside and cannot access that feature or any other features that U-Haul offers. Customer support isn’t much support when they fail to resolve an issue I was assured would be fixed. NEVER HAD THESE ISSUES BEFORE WITH UHAUL. They definitely need to fix these problems before i rent from u-haul again
MARISSA C