I signed the paperwork, got the keys and found out that the odometer already had 45 miles over the stated number and the tank was only 3/4 full. Went back and wasted another 20-30 mins to get it corrected. Weird system only lets the fuel level corrected, but not the miles, which they had to track manually. Returned the truck the next day, got the amount adjusted to account for the extra miles, but the rental tax was based on the total miles, so I ended up overpaying $3 to $4. So, my suggestion to you is please record mileage and fuel level correctly before handing over the keys to the next customer. That way the next customer doesn't have to waste their time (in getting this sorted out) and overpay in terms of taxes even after getting the miles adjusted.RAJESH KUMAR V.
Moving Truck Rental in Farmington Hills, MI at Michigan Storage Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Farmington Hills, MI 48335
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was moved to different location for rental and things got delayed in other location. Because of this mover charged me 100$ extra for an hr. Usually Uhaul are very good with rentals, unfortunately my bad luck.Riyasdeen S.
Battery was dead . Need better maintenance of batteries during winterVikas B.
Uhaul should give first 5-10 miles free. It is crazy to pay for vehicle and every mile. The move doesn't start until you get to your 1st destination.MICHAEL WILLIAM L.
I rented 2 storage units from michigan storage centers used the rental trucks twice and the first truck we had mechanical problems with but uhaul and the syorage center were great in helping with our needs. I just rented a truck today and it drove good and the interior was very clean nothing but good things to say about uhaul and michigan storage. Thank you for making our storage needs and our move easy and pleasant.MICHAELWAYNE E.
The vehicle has a lot of miles and it felt like the transmission was a little rough but the check in experience was easy, however I wish it clearer on the paperwork regarding return after hours with the mobile process.WARREN ERIC W.
The whole process of renting, using and returning the vehicle was made easy.STEVEN LEWIS M.
During this covid 19 you can reduce some of the price like insurance or per mil rate. other than everything is good.Venkatesan B.
The location per say was not a problem however the online check in to pick up the truck was impossible and my employees had to wait until the store opened in order to get the truck which in turn made us late for a job and I had to pay staff overtime because of it.TRACEY ANN C.
I like the staff ( pleasant and professional) but the truck that i rented had some engine problems ( stall out while driving) and the vehicle seemed to lurch when shifted into reverse.MICHAEL E.
Clean equipment and friendly staff. Will use them again. Would recommend to others as well.Alexis Z.
If was easy to drop off. She wasn't as friendly here as Matt was at pick-up.Annamaria O.
Courteous and helpful peopleBruce H.
As always wonderful service, clean truck and fast process.Steven D.
Better than expected. Great experience with counter employee.Richard B.
Mobile check-in process has way too many friction points.Brandon B.
This is now my second time renting from this location. Will continue renting from Michigan Storage Centers U-Haul. The staff was friendly, professional and fast. The truck was clean and ready to go when I was there for pick-up.Steven D.
Great service and great truck. Would recommend this location to anyone.Steven D.
Employee lacking people skills. Very dry and dull. Seems she was very upset for returning the truck before deadline. I purchased 3 gallons gas before returning the truck. Drove it 40 miles that means the truck consumed 1 gallon for every 13 miles driven!!!! The clerk added to the bill $9.75 EZ Fuel Sales because she claimed the gauge was less than when I picked up the truck. I wasn't shown the final bill when turning in the truck. She emailed it later.Robert M.
The young lady who did the rental was wonderful, friendly and professional.Joseph C.
The rental vehicle was not available where I had booked the rental. Ended up going to 3 locations to get an available van. Not one representative from Uhaul contacted me in regard to the change in locations! The customer rep at the final pick up location was pleasant, but she had no control over the change in the arrangements.Janet B.
Uhaul is even safer than my car! I think it's easy to drive Uhaul truck even for a female who never drives a cargo van before. Love your services! Thank you!Chiamin L.
Great service. Thank you so much for everything!Emily N.
This was my third vehicle and had to go to another location. Then I called and asked to keep the vehicle a little longer and the lady said I could have it until 10am and the guy called panicking at 9am that the vehicle was not back yet. So there was no communication.Elizabeth F.
The requirement to take a photo of my license was difficult. Even took my license in to the employee working at the counter, and he took a picture of it, and it was still rejected as blurry. Eventually succeeded but it took at least 10 minutes, or more, to accomplish. There must be a better way to do this. Other than that, no issues and everything went well.Charles H.