Truck was full of dirt when I picked it up probably because the back door was standing wide open. Upon dropping the truck off 15 minutes early the college boy who can't make eye contact said leave the keys and he would check it later. Then I start getting charges hitting my account claiming I turned it in late. Called and talked to an employee and he said they where not correct and he would fix the charges. This was at the beginning of june and guess what they are still hitting my account with a $80+ charge. I have used uhaul for years and johnson but these grandchildren working here now are running this place into the ground. You have lost my business due to the entitled kids working here. I have the paid reciept.
Shanna S
Johnsons Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fayetteville, AR 72703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I never actually interacted with a person, other than dropping off my key, but the location seems good.
Chris GGood
Jawid SVery friendly....I arrived before opening hours but they had staff already there who immediately helped me get unloaded.
RICHARD TThe mobile process was not great. No fault of the store. There were multiple issues with the app so the process took longer than it should have. However customer service was very helpful.
Jnan M