Great customer serviceMISHEA I.
Moving Truck Rental in Fayetteville, AR at Johnsons Hardware Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fayetteville, AR 72703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Had a reservation for one day rental with appliance dolly guy instead of using my reservation he tried to double everything when I caught thisFRANK C.
Employees did not wear masks, used foul language, and were generally unhelpful.HUNTER H.
The folks were friendly enough but it was very busy and only one guy working at the time we went to pick up our pre-ordered truck. We didn't get access to the truck for almost 30 minutes, which cut into our rental time. Also, we had preordered blankets but they weren't in the truck when we took possession.BARBARA P.
I ordered a van and when I went to pick up the van at Johnson's i was told it was stolen and had to upgrade to a larger uhaul-box truck. Was the van really stolen? I don't believe it was. On top of which, the two clerks must not have been aware of the city mandate of wearing mask during this deadly pandemic, they did not- putting me at risk of COVID and violating city of Fayetteville mandate. So No, I would not recommend this location to anyone.IRMA S.
drop off needs no improvementmcrary M.
Perhaps it was a matter of training the local personnel or just holding them responsible to process equipment properly. I will probably look to one of your competitors the next time I need to rent equipment.RICKIE S.
Great location and an awsome customer service experience.STEVEN P.
Prices/charges were exactly what I thought. Only thing that would have made it better is employees wearing masks.Royal H.
Everything went well except that on Tuesday I received a call asking me where the truck was (I had returned it on Saturday).David W.
Great service. They showed me how to set it up, latch, explained braking, lighting, and remove the trailer. Good spot to rent.MICHAEL M.
Great serviceJASON P.
No one there wears a mask. On the next day I was charged additionally $3.39 (this additional amount was never shown on my receipt) even after I gave them a gas station receipt showing that I put 1 gallon of gas for the total of 11 miles I drove their van (it was showing full even before I put more gas in the tank, just to be honest on my side of the contract).SVETOSLAV S.
Enforce mask wearing.Blake G.
Nice staff very helpfulDE'MAURIA L.
The employees were extremely helpful. They made made our move effortless. I would highly recommend their services. They even gave a discount on our rental due to a small miscommunication. They truly took care of everything!Stacy H.
Very friendly young man that helped us. Everything was perfect.LEROY K.
Nice peopleCHARLES L.
Super easy after hours drop off.Phillip R.
Quick, helpful, friendly service.Debra D.
The young man who took my request was very professional, courteous and knowledgeable. He patiently helped me navigate through what trailer would be best suited for my needs. Everything was ready as promised and the overall experience was pleasant. Will use this location again for sure.Steve C.
Great service, great hours and a hidden gem of a hardware storeChris K.
Everything went off without an issue . The only thing was those at the counter , did not wear a mask on my return . But , the rental was perfect !Paula R.
Then agents were very helpful and the transaction was quick and easy. Thank you. Will definitely use in the future if needed.Joyce A.
The van was not clean on the outside, though the inside was OK. The windshield was also covered in bugs and there was no windshield wiper fluid It was also not clear if the insides were sanitized for the previous user and it did not occur to me until after giving it for a little whileGreg M.