Nothing. Great experience.
WILLIAM M.- Arkansas AR
- Fayetteville
- 72703
Trailer Rental & Towing in Fayetteville, AR at Johnsons Hardware Inc
(U-Haul Neighborhood Dealer)
1250 N Leverett St
Fayetteville,
AR
72703
Contact Us
1250 N Leverett StFayetteville, AR 72703
Services at this Location:
Location Hours
- Mon-Fri: 7:30 am - 7 pm
- Sat: 8 am - 4:30 pm
- Sun: 11 am - 4:30 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Fayetteville, AR 72703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
I could not do self check in. I tried 5-6 times but kept getting an error message. It was frustrating and I did not want to pay to have truck checked in my Johnson's staff the next day.
James P.- Rating:
- 1.0
This was the worst experience I have ever had with uhaul. I'm glad I got there at opening because I didn't get out of there for an hour and I was on a schedule. The attendant got to work 10 minutes late and remarked with surprise that there was a line of people waiting. I was third in line and (I'm not joking) it took him 30 minutes to check in the two people in front of me. He didn't know how to process my coupon and made no attempt to figure it out so I ended up not using it. He did everything incredibly slowly. Talking, typing, answering the phone. Tried to make irrelevant conversation with me despite the fact that there were a lot of people in line behind me. Then he took a huge bite of dip, grinning that "It's gonna be a long day, might as well get ready!" Then he laughed and said "Yeah I thought there wouldn't be anyone here at 8 because people never show up early." When I'm fact I had scheduled to pick up at 8 so I wasn't "early." Couldn't even swipe my card right. Then after taking 15 minutes to check me in he gave me the wrong key and made no attempt to fix the problem when I brought this to his attention other than to say "did you try all the other trucks?" Exasperated, I went around the parking lot and tries all the trucks until I found the one that worked with the key. Ugh.
ANNA H.- Rating:
- 3.0
Over charge for items we didn't use
RENEE G.- Rating:
- 5.0
Logan and Clinton were very friendly, helpful, and because of their service I have brought all my U-Haul and hardware needs to them.
Sharon R.- Rating:
- 5.0
This was by far the easiest u-haul rental I have ever done! One phone call the day before reserved my truck and appliance dolly. Both the truck and the appliance dolly were ready when I arrived to pick them up. Payment went without a hitch, and I returned everything using the key drop. So seamless! Highly recommended!
BRIGITTE S.- Rating:
- 5.0
Super nice personnel.
Velvet H.- Rating:
- 5.0
The men here were so inviting and knowledgeable. As soon as I had a question; they had an immediate answer. I could tell they knew what they were doing. My husband even commented on how nice and accommodating they were! I would use this location and recommend this location in the future!
BILLY M.- Rating:
- 4.0
Check in took longer than I would have liked considering that I had done the pre-check in.
David K.- Rating:
- 5.0
Great customer service
MISHEA I.- Rating:
- 1.0
Had a reservation for one day rental with appliance dolly guy instead of using my reservation he tried to double everything when I caught this
FRANK C.- Rating:
- 1.0
Employees did not wear masks, used foul language, and were generally unhelpful.
HUNTER H.- Rating:
- 3.0
The folks were friendly enough but it was very busy and only one guy working at the time we went to pick up our pre-ordered truck. We didn't get access to the truck for almost 30 minutes, which cut into our rental time. Also, we had preordered blankets but they weren't in the truck when we took possession.
BARBARA P.- Rating:
- 3.0
I ordered a van and when I went to pick up the van at Johnson's i was told it was stolen and had to upgrade to a larger uhaul-box truck. Was the van really stolen? I don't believe it was. On top of which, the two clerks must not have been aware of the city mandate of wearing mask during this deadly pandemic, they did not- putting me at risk of COVID and violating city of Fayetteville mandate. So No, I would not recommend this location to anyone.
IRMA S.- Rating:
- 5.0
drop off needs no improvement
mcrary M.- Rating:
- 2.0
Perhaps it was a matter of training the local personnel or just holding them responsible to process equipment properly. I will probably look to one of your competitors the next time I need to rent equipment.
RICKIE S.- Rating:
- 5.0
Great location and an awsome customer service experience.
STEVEN P.- Rating:
- 4.0
Prices/charges were exactly what I thought. Only thing that would have made it better is employees wearing masks.
Royal H.- Rating:
- 4.0
Everything went well except that on Tuesday I received a call asking me where the truck was (I had returned it on Saturday).
David W.- Rating:
- 5.0
Great service. They showed me how to set it up, latch, explained braking, lighting, and remove the trailer. Good spot to rent.
MICHAEL M.- Rating:
- 5.0
Great service
JASON P.- Rating:
- 1.0
No one there wears a mask. On the next day I was charged additionally $3.39 (this additional amount was never shown on my receipt) even after I gave them a gas station receipt showing that I put 1 gallon of gas for the total of 11 miles I drove their van (it was showing full even before I put more gas in the tank, just to be honest on my side of the contract).
SVETOSLAV S.- Rating:
- 5.0
Enforce mask wearing.
Blake G.- Rating:
- 5.0
Nice staff very helpful
DE'MAURIA L.- Rating:
- 5.0
The employees were extremely helpful. They made made our move effortless. I would highly recommend their services. They even gave a discount on our rental due to a small miscommunication. They truly took care of everything!
Stacy H.