Didn't appreciate having to pay extra to return rental. Your company used goggle to determine mileage from pickup to destination but our destination has no uhall to return to. Our rental should have included and the distance to the return site.JOHN Y.
Moving Truck Rental in Fergus Falls, MN at Advanced Storage Systems
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fergus Falls, MN 56537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Keep doing what you're doing, the service was excellent!CONNIE S.
Wes was great to work with, he made sure everything was working and made it easy to rent and use! Great customer serviceERIC E.
We had originally reserved a larger truck 26 ft from the U-haul on Lincoln Ave in Fergus Falls mn about 3 weeks before our move of Feb 15th. For 8am. When we came to pick it up they tell us our truck won't be available until after 4pm. We had friends and family waiting to load. We were told "someone" was supposed to have called us about the changes but we never received the information. We went to the Hampden location and the gentleman there offered us a 15 ft truck with more miles offered. We took the truck hoping to not have to make 2 trips.as would take more time and gas for what we hoped would be one trip as we were moving over an hour away. All in all we will now end up having to try to finish the move with pickups as we couldn't get it all in the 15 foot truck. We are very disappointed and will at this time wouldn't recommend U-haul to anyone. Maybe this experience will fade with time but feel we paid plenty for this horrible experience. The people on West Lincoln location are very unprofessional. Better at Hampton Ave. Location but still think a discount should have been offered. Guess customer service is not a high priority at U-haul.LINDA LEE S.
Quick and easy. Hooked up on 5 minutes and on my way.DOUGLAS L.
Nothing. I like how user-friendly U-haul is. The service is excellent. When offices are closed, information can be obtained by going on-line and scheduling. Thank you for your service.marnie F.
As previous with not having the reservation accurate and added stress.Seth F.
The customer service was outstanding.PAULA LEA B.
the only way it could be better is if it were free :}Cheryl A.
Nothing, this location is ran pretty well.EDWARD H.
Great staff and very professional!MISTY B.
Great staff! Helpful and efficient.Jon N.
While the bumper was cracked, that did not affect my usage of the trailer.Jon N.
Great customer service!michael W.
None that comes to mind. The guy that helped me was fast and friendly.danny B.
The U-HAUL listed in the phone book is not this one. I called the number in the phone book several times at different times of the day without success. It wasn't until I drove to the physical locations and got the phone number that way (posted on the office door of this one), that I was able to talk to someone.Robert B.
Everything seemed to go ok until after I brought it back. I got the bill and I had been charged extra for gas. Before I had dropped it off I had filled it. I put the gas model in, let it fill, pump stopped, I capped it and brought truck back the two blocks away. You better check the gas gagejean J.
Everything went really well! The truck was perfect, and the service that the worker, Wes, gave was excellent!STACEY A.
Excellent customer service!william H.
This location great! Online experience not goid. I checked rates at a couple of places and uhaul treated it like a reservation. I called Fergus. Asked for an Ottertail pickup at 10AM. Thought it was set up. Day b4 I get text telling me to go to perham at a 4 PM to get trailer. Wrong direction. Wrong time. Call Fergus back. They have a trailer. Pick it up. At 4 get a call from Perham wondering if I am going to get trailer.douglas B.
Ask at check out if they want there credit card charged or if you are paying cash. They charged more on the card than what was suppose to be. Also, the business owner and employee should no how to help you with the app.NICHOLE N.
Wes was Amazing!! Will definitely keep doing business with him in the future!! A++++Matthew C.
The truck was in great shape and the service was excellent! Thank you!VIRGINIA S.
The best uhaul location I have ever used!William H.