There were rusty razor blades on the floor, there were not handles To roll windows down or up, I was charged mileage I did not actually drive because no one came out to check the odometer because they said there was only one employee in the store (although he was nice), The pull down door in the back of the truck could not latch, I was charged for mileage I did not use, I could not pull the seat forward in the truck but it was mandatory that I drive, even though I'm short and there was no way to adjust the seat for me. This entire truck needs to be repaired or replaced and I am requesting credit for a rental at a future date.Toni F.
The Blue Store
(U-Haul Neighborhood Dealer)
Fort Lauderdale, FL 33311
- Mon–Sat9 am–3 pm
Services at this Location:
One-Way and In-Town® Rentals in Fort Lauderdale, FL 33311
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- 1.0 Average Customer Rating
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Truck was dirty, the staff at location wasn't very helpfulSEAN K.
This was the worse experience I have ever had with UHAUL. The people at the location were clueless as to what was going on. The truck was FILTY, the smell was HORRIBLE, the back door kept lifting up. It was BY FAR the worse experience. It wasn't until I dropped the truck off and had to call the actual UHAUL Place was when i finally got some professionalism. I wish I could remember her name; I was lucky enough to get her on the line BOTH times that I had to call and she was a blessing in disguise. This location needs to be shut down and they should not be allowed to represent UHAUL at all. There should be some kind of protocol that the subcontractors should have to follow in order to represent a company as big as UHAUL. This was absolutely the worst. I will never go back, and I will never recommend any one to go thereChristina P.
The truck was absolutely disgusting. The service was minimal. Not clear in instructions. I put gas in the truck and I was still charge $7.13 for gas. Never again will I use uhaul.Judy M.
Uhaul moved me to a location at a quickeemart in one of the worst neighborhoods in Fort Lauderdale. 1 clerk behind the counter with a small crowd of bums inside and outside smoking tiparillos and drinking beer. Truck had no license plate which I didn't realize until I needed to park it. Gas tank wouldn't accept gas from a station there is something broken. The only way I could fill it was by using a gas can. Truck was on E when I took it out.Christopher P.