I did not rent a UHAUL. Is this stolen identity?
Terence K
Marks Garden Shoppe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Wayne, IN 46806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location is very hard to get into especially with the size truck and trailer we used. The personnel were very helpful however tried to charge us extra for the furniture pads that were never received initially therefore costing me more money than anticipated.
Samantha BI receive spectacular customer service at this location. As long as my equipment is available, I will choose this location for my rentals in the future.
JESSICA LI had secured the rental for the Coldwater Road location. Not sure how the location changed. I also selected Coldwater because they open at 7am. However, moving the truck to the new location meant I had to connect through the app. Even after I had completed the online check in the day before I still had trouble getting the information I needed to pickup the truck at 7am. I ended up calling the helpline. The first person was no help at all and transferred me to a 24/7 call center. The phone rang and rang. So much for 24/7 call center. I hung up and called again. The second person was awesome and helped me through the process. Every button on the app is a huge orange button. What I was missing was the miniscule orange button way scrolled down at the bottom with a step 2. Anyway, the second person was awesome and overall everthing else was perfect. Just the reservation location and app was the hang up.
Daniel GCheck out was quick and easy. Customer service was great!
Arie C