The guy was trying to charge me for a full tank when we returned the uhaul with a full tank I have pictures as well. When I ask for a Manger the guy refused to call his boss and when ibsaid I wasn't leaving till he did call his boss then he threaten to call the cops we got into it and he charged at me like he was going to hit. Me . This is very unprofessional and makes me not want to use uhaul ever again . I am so disappointed on how I was treated . This place should not be contracted with uhaul it looks bad on uhaul .
Karisha S.
J&J Games N Hobbies Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fountain, CO 80817
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Customer Reviews
- 4.0 Average Customer Rating
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The customer service was poor, very rude and gave out wrong information about returning truck. If you want good customer care with a smile Don't go here !!!!
PEGGY M.Impolite and didn't care trailer leaked. And were going to rent it to another person
christine E.Was charged twice once was for 116.87 Then I was charged again when I dropped the truck off with more fuel in it than it had when I picked it up that time I was charged was 52.45 making it 169.32 then they credited 40.61 when I called them the next day about it saying oh the first one is just a hold it'll be released but it wasn't they fucked me over and took all of it I have the transactions on my statement
Chris M.I've rented there several times and they are the best and so helpful
Cheryl C.