No improvements needed service at this location 5 star.
Charles J
Fredericksburg Budget Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fredericksburg, VA 22401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The self service was very time consuming and annoying, the app closed out constantly, causing you to start over. You then had to wait for your contact to be called. It would have been faster to drive to a further away location that allowed checking out in person.
Elizabeth SAmazing and quick process
WILLIAM PDrop off was easy. Staff was friendly and helpful.
Raymond DWhen I called ahead to let them know I wasn't going to be there at 10 the lady said as long as you are here before 12 when the office closes at 12. I arrived at the location at 1150 and no one was in the office. The office was a mess with personal items all over the place and 2 dogs were inside. I had to use the restroom when I was there and the female bathroom didn't work so I had to use the men's. OH MY GOD!!!! It was so gross like it hadn't been cleaned in a year and there was also personal items in the bathroom. I swear the lady in charge lives there. When checking out she didn't do a walk through with the truck just gave me the keys and the check engine light was on. I was also not informed if I returned the truck early I would get refunded some money, I only found this out when turning in the truck to a new location with my one way drop off.
sonyha f