Disappointed With Fees. Had Extra Charge After Bill Was Settled. Will Use Another Site Or Company Next Time.Bobbie S.
Moving Truck Rental in Fredericksburg, VA at Fredericksburg Budget Storage
(U-Haul Neighborhood Dealer)
Fredericksburg, VA 22401
Services at this Location:
- Mon-Sat: 9:30 am - 5:30 pm
- Sun: Closed
Special Operating Hours
- 5/14/2021 - 5/15/2021: Closed
- 5/31/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Fredericksburg, VA 22401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff was very helpful and friendly.Karen U.
I was not allowed in the office, however once I looked around I didn't feel safe going into the office! She had a gate at the door to keep her dogs in the office. The office was a hoarders office. There was so much stuff she had made paths from the door to her desk and to another part of the room. I made to sign at the door. She requested my credit card. I have rented from Uhaul before on line and have never been asked for my credit card. I refused to provide. She didn't press the issue. The office is located in a place where you have to follow signs to get to it with no reference to Uhaul. I asked her to email my paperwork to me. Once I had time to open the email approximately 45 min the time had expired so I could not open it. My experience was totally UNACCEPTABLE! I will never rent from this place again.Dwayne D.
The first location that was texted to me had no uhaul designation at all and the second location was locked and I had to leave the trailer on the side of the road in a rough neighborhood.DANIEL T.
I did mobile pickup before the location opened and I didn't like the mobile pickup process.Stephanie L.
So easy to check in/out. Just a seamless transaction. Thanks UHAULFinau H.
Car dolly had new straps but every think else was old and in disrepairCarl S.
The truck has a strong cigarette smell, nasty! I realize not much can be done about, but the person who rented it before me should have to pay some kind of clean up cost!Richard R.
very friendly and fastWalter H.
This location was closed when I returned my rental at 3:00pm on 9/13/2020. There was a small sign affixed to the bolted gate that said "closed for a medical appointment". It was not the drop-off location that I had selected when I made my reservation, so I was already frustrated that I had to go that far out of my way only to find no one there. Added to that, the online system was not working on my mobile device and it took 20 minutes on hold to speak to someone and get it resolved.Brianne H.
Great service. Had a very pleasant experience!Michael A.
Online Reservation and Check-in made things easier, but staff was excellent! 5starsWilliam H.
I didn't like where the office to This location was , all the vehicle was way upfront and the office was way in the back , very hot inside , the window in the truck wasn't clean . Other then that it' was okay . Not my favorite I-haul location . Employee was very nice .Margaret T.
No air in truck and also the mileage was very low. I had to pick up truck from a different location 10 miles from the original. So I was charged The process of getting truck was excellent. Great idea of onlineAaron G.
I'm not sure on the staff since I dropped the unit off after hours, but, the lot was closed so I had to park on the street. The fence looked to be in need of repair and the neighborhood did not seem to be a great place to leave a truck and trailer not under lock and key.MIKE N.
We did have a â€œcheck engineâ€ light on for the entire duration of our trip. No issue. We were advised in advance that this existed and had been checked prior to our trip. We reported it upon drop off. The only problem I did experience was the HEATER (cab heater) did not work when I needed it for defrost during a storm. I had tried it earlier to slightly â€œtemperâ€ the AC when it got too cold (by turning the temp knob up a little - then a lot) and it did not produce any heat. Then again - during the storm, the windshield began to fog up and I turned on front windshield defrost and fan and heat all the way up and no heat, which momentarily created a dangerous situation. UPON RETURN OF THE TRUCK, of course, I turned up the heat knob and it created plenty of heat. I reported to the return site and explained it was an intermittent issue. He believed me , but I hope the issue presents itself so it can be repaired.Stephen I.
The Staff has been very helpful and provided one on one service instead of just directing me to a website. Thank you Becky!Mark C.
Easy to follow directions for drop off. User friendly web app.ERICA D.
I found the entire experience down to earth and personal. The representative treated me kindly and assisted me in a professional manner. The next customer can expect to be treated as they treat others with rewarding results.Eric B.
Office staff is very rude, called me discriminatory names and threatened me.Christian J.
The pickup location office was disgusting. Uhaul needs to do a site visit to see this office as the lady lives like a hoarder in the office. I've braver been to such a uhaul office in my years of moving across the county. Please have this office correct there ways or revoke their franchise. It's very unprofessional and not healthy for customers.Cain J.
The night dropoff was scetchy there was a box for night dropoff bit unclear instructions. I called the 800 number and was not given much help on what to do. I would suggest that you have a data base that locations could put instructions for after hour dropoff. So when you call and ask they can look it up and tell you what to do for that location.Jeffrey F.
Fast and on point serviceAhmed S.