Everything went fine until the owner, Craig, went to assist me with getting the 6x12 trailer setup and connected to my hitch. He was friendly and courteous and helpful, until he struggled with faulty equipment. He was checking to make sure the rear trailer lights worked properly and was having some trouble getting the lights replaced. After struggling with them, he then went to detach the trailer from my hitch, and so he lifted the tongue up and off the hitch, and then forcibly threw it back down, and the tongue slammed down on my hitch, TAKING A CHUNK OF METAL OFF THE HITCH! When I got out of the car and checked on him, he played it off like it’s fine, it’s not a big deal and he walked away. The tongue missed my bumper by less than an inch. He seems like a nice person, but I don’t think this was his best day as a U-Haul broker.
THOMAS W
Buckhorn General Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fuquay Varina, NC 27526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Trailers parked in a muddy area.
RANDLE BThey were very helpful. We needed help with hooking up the trailer to our borrowed truck and the man did it with my husband to made sure it was done correctly.
DEREK TAll good!
JEROME BTruck was a little old, hard to steer. Could just be my inexperience driving one that big.
JENNIFER A