The equipment i requested was not in the truck when I got the truck. I had to got to a second location from the one I selected. I had to drive another 20 minutes away to get the dolly and moving blankets from a uhaul store. That manager said he'd get the cost of the dolly and the blankets removed. He's not done that yet. The check engine light was on for 2 days and the road side assistant said to drive it anyway. That wasn't a good feeling. I didn't enjoy this experience at all.
Scott R
City Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30501
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Customer Reviews
- 4.0 Average Customer Rating
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I was very satisfied with the service
Thomas BWas convenient for my needs
John MFine for a drop off location. But this is a not-very-nice gas station/food mart location, not a U-haul location. But our experience was easy. Drop the key and leave.
MADISON DThey didn’t provide me the furniture pads I requested in my reservation and there was a puddle of water inside the back of the truck.
Leonor M