Need better customer service. The person watching the counter can’t see and doesn’t know what his doing. It took me 1 hour to get my paperwork printed coz he doesn’t know where in the computer to go because he can’t see. I even did all paperwork online. He had to use a magnifying glass to find his curser in the computer.. the place smells like a smoke stack. Another customer left because he couldn’t see what his doing.. I don’t even know why he is working.
Cora M
The Great Classic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
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Need handtrucks! Overall great experience fair price
Robbie WThe pick-up experience was not good. I had reserved an appliance hand truck and a furniture dolly, and neither of those were available at the location when I picked up. I'm not sure if that is the fault of the local proprietor or corporate, but it was frustrating. The exchange with the gentleman running the location wasn't pleasant either. I know we all have bad days and I did pick up at 8am on a Friday morning, so maybe it was an isolated experience.
Kris NThis location is rough. Truck was clean but had a 1/4 tank fuel so immediately had to fill.
DOUGLAS APerfect
Jacky D