The truck had major isssues . You could not use the heat without an over 85 dB whining noise screeching out the windows. ( I had a db meter in the truck . Well over 100db at times ) The truck leaked gas filling up every time . And you put the wrong windshield wiper fluid inside of it so it was frozen when I picked it up. Not cool when you’re driving over 2000 miles. This was the worst U-Haul experience I’ve ever experienced in my 20 years of renting from your company . I called to switch the trucks but there was no available and you guys sent the truck to the wrong location that was 45 minutes away from where we agreed upon pick up. This whole thing was a mess . My ears are still ringing from this truck and I was wearing double earplugs .
James V
Waters Mega Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gaylord, MI 49735
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly and efficient staff.
JACOB MGreat place to get your u-haul. It was ready when I showed up trailer was hooked up my business. Thanks
TIMOTHY MThe truck was beat up and the steering was off. I was told it was the only one available from the location. It did make the trip with out problems.
GREGORY WTheir customer service is excellent. Very friendly and helpful people.
EDWARD B