Truck needs an alignment bad Online process costed me a good chunk of time due to not having another access point to the code for the lock box in cause of the app glitching out in final process of getting code.
Scott R
Waters Mega Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gaylord, MI 49735
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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A young lady and gentlemen, that helped us, were very knowledgeable and great people to deal with. God bless and thank you very much.
ROGER PEverything was perfect
MICHAEL WI have rented from the Waters location a half dozen times if not more and would rather support local businesses. I live 2.5 miles away and pass the location every time I access I-75. On the evening of July 22nd, 2026 I rented and secured online from the Waters Uhaul, an inclosed 6 x 9 trailer for 48 hour of use to be picked up at 1600 hours on July 23rd. At 0900 on the 23rd a very polite and apologetic Uhaul customer service representative called and told me that my rental was being denied by Waters Uhaul because of a potential rental conflict with an existing July 27th morning pickup of this trailer. After our initial conversation, she called Waters and they confirmed to her the locations stance. During her return call to me, I discussed my rental reason, where I was going and my estimated return times. My return times were either Friday the 24th evening or first thing in the morning on the 25th. She tried calling the location again but didn't get an answer. Initially I canceled but she offered to look for another trailer, and to keep the costs as initially accepted. I suggested two locations but they didn't have anything available. Thankfully, she picked up on the location I needed the rental for and found a Uhaul with an available trailer a little more than 6 miles away from that location. The rental cost $107, lost of 90 minutes, and extra fuel use, all completely unexpected. Thankfully, a trailer was found and plans could continue. Why I am writing this? As I mentioned I live close and drive by the Waters Uhaul often. Friday morning at 0630 as I drove by the Waters Uhaul, I couldn't help but notice not one but two 6 x 9 enclosed trailers sitting on the lot. I arrived by 0815 in Belding Michigan, picked up the rental, made the move, cleaned the trailer, and returned the trailer to the Waters location a few minutes past 1700 hours. Ironically, both 6 x 9 trailers were still sitting at this Uhauls location, in the exact same position. I am confused and disappointed.
Timothy KFriendly Staff and very convenient location
Bruce W