The vehicles need to be maintained properly. Parking needs to be available for vehicle swap of personal vehicle with Uhaul vehicle rental. I had a perfectly good parking space at the Exxon location. There were other spots open and available as well. The woman (owner?) at Exxon told me I couldn't leave my car there while I was using the rental. She directed me across the street to a pizza restaurant, that's past another gas station. I have a disability and it was very painful to have to walk that distance. I was afraid if I didn't comply, she'd have my vehicle towed. When I returned the Uhaul that same evening, after business hours. I did not feel safe walking alone back to my car. I've rented quite a few Uhaul vehicles over the years. I've definitely been a repeat customer. This was the worst experience I've had.
DEBORAH Y
Exxon at Irving Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27408
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Customer Reviews
- 3.5 Average Customer Rating
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I was charged a $10 cleaning fee. I was the only one in the U-Haul and the only thing I had in there was a cup of water. I was moving a king size mattress so I certainly didn't make any kind of a mess. I was also charged $25 for extra mileage. Had they looked at the truck and charged me while I was there, I could've discussed this with them, but I just received an email with these charges.
CYNTHIA SThe place looks dumpy but the lady was super nice and efficient. It was very clean! Great customer service!
Jo AWas easy and smooth, no waiting time, easy.
ROQUE YI tried two days in a row to rent from this location. The first day, the entire U-Haul system was down so they could not help me. The second day, they were very helpful and got me taken care of.
JASON B