The man that came out before I could even pull in the driveway of the establishment and was very rude. Spoke to me as if I wasn’t even a customer. I don’t even know how to describe it. He rushed me and I didn’t get time to take the photos and submit photos. He said, and I quote put it in park. The truck was already in park.He took the keys. I had to check him and ask him who he thought he was talking to,and when I pulled off, he called me back and told me that I left my keys there at the office and I had to turn around and go back and get my keys. When I saw that I was charged extra money. I called him back and he argue with me on the phone about the extra charge instead of being polite and explained to me that it was because of the extra miles that I went so, no, I would not recommend that location to anyone.
WANDA J
Discount Mattress Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, NC 27834
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Customer Reviews
- 4.0 Average Customer Rating
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I was overcharged a $150 dollars
MARY DWould have appreciated being told ahead of time that you did not have an appliance dolly. I did not request 2 utility dolly’s and did not need them. Would’ve rather only been charged for one and could’ve found an appliance dolly elsewhere if it had just been communicated
Tanner RI had already completed the online check in but the guy said he didn’t use that so he completed that while I waited. I had declined the $40 insurance but of course he added that back to the rental with out my knowledge…shady business and I’d like that money refunded.
CLIFTON FIt was same day, unscheduled and easy in and out of an out of state rental. Recommended improvement is to maintain this efficiency for a process well done.
JAMES R