We returned the rental during after hours so we did not interact with the personnel. We did have trouble using the U-Haul app with the return due to difficulty uploading the pictures. We had poor phone reception which made it problematic.
JOSEPH H
C&V Cap
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grove City, PA 16127
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The mobile pickup process was horrendous. We submitted pictures of drivers license 7+ times, but it kept asking for us to enter pictures of the license. After we switched from an iPhone to an android (entered pictures multiple times on both devices) we were a little better able to navigate through the process. Then we had to wait for access to the keys. We sat in my car for 40 minutes to get access. We used the chat function and no one was there, finally got someone, got transferred to someone else but nothing was working and no response after initial contact. I just started messaging “please help me” multiple times—no one, no assistance, a lot of frustration. Truck was fine, we only saw the outside of the building so I don’t feel comfortable rating the location. But the mobile pickup process is ridiculous
AUSTIN DVery nice man. Very pleasant and kid
Amy KVery satisfied. Have used location 3 times Very courteous & helpful. Will continue.
Alan WOwner was very friendly and courteous.
RONALD S