The employees were disgustingly disrespectful. They had no idea how to return the equipment because the owner wasn’t there. Stood in the lobby for 15 minutes while they called to ask the owner what to do. Refused to let us drop off the equipment at the drop off location because they wanted us to park it in a sketchy alley behind their building instead. Said it was “our job” to put it wherever they wanted us to regardless of what the signs said. I have rented uhauls a dozen times and this has ruined my experience. I will not be utilizing this location ever again, and probably not U-Haul again after this.
GABRIEL H
R&M Variety Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harrisburg, PA 17103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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AC front vent blowers would not work, inside Storage area of truck was a little dirty Owner very nice and helpful.
GARY DService was very good. Prompt and professional.
DURAND LThe staff did not seem to know how to process a rental. It look a long time to complete the process as they argued. I’m not comfortable that they took a photo of my DL with their personal phone. We were sent out to find our truck but they were all backed into a field of brunch on a hill with licenses plates only on the back. We ended up just trying the keys in each truck until one started. Then the only drop off locations offered were 30+ minutes away, when actually there was one a mile away!
THERESA S“Excellent experience at this location! The service is smooth and efficient, and the staff is incredibly cooperative and friendly. They go above and beyond to ensure
BUDDY B