I was overcharged by double for an in town move. A &30 gas charge then $32 gas charge? Then overcharged me for an extra 15 miles? So I was charged $129 for a day not 29.95 , I’ll never do this again or refer anyone ever. We are military and my daughter and son need to move and now I don’t know what to do because I can’t use uhaul if they hide charges like this? 3x the amount it was pre authorized for. And now my account is negative? Horrible day. Ruined it all
Michelle S
Aegis Conditioned Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hartselle, AL 35640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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SAINT FThe Aegis website said it was open at 10am plus they had a open sign lit up in the window. Waited about twenty minutes and no one showed up. Then I called the Aegis business number and couldn't get in touch with nobody. Finally I went through the U-Haul website and they directed me how to turn in the U-Haul van that I rented.
KEVIN SPickup was easy, however the appliance dolly was not in the truck.
Maria PMove location to a better manager.
CARLA S