Keys were not in location they were supposed to be and store closed that day. No phone number was posted to call with issues picking up. Had dollies ordered and paid for and they were not there nor available for pick up yet no one called me to let me know so I could make other arrangements. Still waiting on a refund for that.Brandon C.
Moving Truck Rental in Hartsville, SC at T Cassidy
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hartsville, SC 29550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The inside was not clean and it was raining inside the cab!! The rain also wet some of my items in back for truck. I took a few picturesTIFFANY T.
The one tire on the trailer was smaller then the others and it was leaking air. It feel apart on the highway. This was on a Easter Sunday .We sat on the side of the road for 5 hours waiting for help. Tis is a mess try it sometime.LOUIS D.
I was asked to drop my truck and trailer off at another location. Probably because they didn't want to inconvenience someone else like you did to me.TIMOTHY H.
I don't have any suggestions for improvement.JOHN J.
These folks were very nice , respectful and helpful.ROBIN H.
Everything was greatDON T.
Everything was excellentROGER G.
The guys that work there were just great !!!!!! Very helpful and professional !!!! Thanks guyspaul C.
Trevor was super helpful!MARY B.
Trash was all inside the trailer that had to be cleaned out after I meet to pick up the trailer. It was already reserved and paid for. They did not have a furniture mover, already paid for as well, and my bill still doesn't reflect that charge being removed.Craig S.
Person called to confirm, he was nice. No in-person contact with personnel, which is fine as apparently people don't believe there is a pandemic in Hartsville. Parking was limited. It was just fine, nothing special. Needed more UHaul signage.Jesse G.
Efficient service. Thank You.charles H.
The lady at the desk was very nice, no issues.Tom S.
Everything was wonderful and the people was very friendly.Karl B.
Customer friendly but so involved in other business to be much help to meDavid F.
Awesome customer service. Friendly and fastKevin H.
Awesome peopleMICHAEL G.
Mr . Trevor is so nice and sweet and he trts his best to look out for you.janay A.
Not a thing!!! Everything was awesome!!!allen P.
The best rental experience I have ever had.JESSICA B.
Trailer that was assigned to me was tucked in behind 2 other trailers, had to go back in to ask for a different one. They came out and moved itlCHRISTINE C.
Very helpful staffWALTER E.
I have no complaints about this location.Rose F.
When renting the trailer, I was told I would get a refund for the 2 day rental if I returned within one day. I returned in less than 24 hrs and was told when I returned that I would not be refunded. Very frustrating to hear from a customer's perspective. Please refund me for the day I did not use as originally promised by the sales rep I rented the trailer from. Uhaul should honor the expectation set by it's employees.James G.